Gridlogics Privacy Policy

Our Privacy Policy was last updated on 22.04.2022

  1. INTRODUCTION

    Gridlogics Technologies Pvt. Ltd. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites www.gridlogics.com, www.patentanalysis.org, www.patseer.com, www.patentinsightpro.com, www.bots4ip.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

    We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the websites, and you waive the right to receive specific notice of each such change or modification.

    You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the websites after the date such revised Privacy Policy is posted.

  1. PERSONAL DATA

    a. Personal Data Collected:

    When you use our products and services – When you purchase or have access to our products and services, we will collect your Log-in Credentials. We may also use Log-in Credentials to let you know about any updates or changes to our products and services and/or to send you marketing communications about our products or services provided by us or our group companies.

    When you interact with us – When you fill in a form on our websites: (i) register for a webinar, (ii) to receive whitepapers or similar educational materials, or (iii) when you seek help with technical issues, we collect the information you include in those forms. We may also use this data to let you know about any updates or changes to our products and services and/or to send you marketing communications about our products or services provided by us or our group companies.

    Job applicants- If you apply for a job with us, whether through our Website or otherwise, we will collect and process your Personal Data in connection with your application.

    Information we collect from third parties – From time to time, we may acquire data from public websites or social media.

    b. The personal data we collect may consist of the following:

    Personal identifiers, e.g., name, username, e-mail address, phone number, etc.

    Contact information, e.g., e-mail, phone, etc.

    Demographic information, e.g., location, etc.

    Authentication data, e.g., password, etc.

    Professional information, e.g., publications, employer, location, licensure, credentials, work history, education history, specialties, expertise, availability, etc.
    Indirect identifiers, e.g., cookies, IP address, computer device information, etc.

    Knowledge, belief & preference data, e.g., thoughts, concerns, preferences, feedback, opinions and other information provided through surveys, interviews, etc.

    Usage data, e.g., information about your use of our services, such as date and time of visits, the pages viewed, time spent at one of our websites, etc.

    Commercial information, e.g., purchase history, subscription information, transaction details, information about sanctions and restrictions, etc.

    c. Generally, we will process your personal data because:

    It is necessary to perform contractual obligations to you, e.g., if you have a contract with us, we process your personal data to perform that contract (i.e., provide you with services or payment).

    It is necessary for our legitimate interests or those of a third party. Further details of those legitimate interests are set out below.
    You have given us your consent. We only ask for consent in limited circumstances, e.g., for certain types of marketing communications in particular jurisdictions or for certain research related activities.

    It is necessary to comply with a legal or regulatory obligation, e.g., to respond to a court order or a regulator.

    d. Purpose for processing your personal data:

    This section sets out the purposes for which we may use your personal data. Your relationship with Gridlogics will determine which of the purposes listed in this section apply to you.

    Our legitimate interests in processing your personal data are mainly customer and product administration, provision, improvement and development of our services, protection of legal rights and marketing. More detailed information about these legitimate interests is set out below.

    • Customer and product administration – Provide you with our services and information that you or the sponsoring organization requested or for which you have expressed an interest, or that you access through our services.

    Create product accounts

    Provide user and technical support

    Enforce our terms of business

    Manage customer information across Gridlogics websites and services

    Contact you about renewal of your subscriptions

    Perform other related administrative tasks.

    • Product development and personalization – Deliver personalized functionality and content in our services, for instance we may retain your browsing and usage information to make your searches within our services more relevant

      Analyze product usage information to understand which content and tools are most useful for our users and to allow us to deliver and suggest tailored content, features and other Gridlogics services that we believe may interest you.

      Use information collected on our services, usually in aggregated form, to analyze the functionalities we offer and to improve the design and content of our services (including sharing your personal data across our group which allows us to make all our services more user-friendly).

    • Marketing and events – Administer events we host or attend (e.g., conferences, webinars, etc.)

      Send you marketing messages for services that may interest you.

      Provide you with advertising based on your activity on our websites and services and on third-party websites. We do not disclose your contact information to third parties for their own marketing purposes unless we have obtained your consent to do so in accordance with applicable laws.

      You can opt out of our marketing communications at any time – all Gridlogics marketing e-mails contain an “unsubscribe” or “manage my preferences” link. If you have questions regarding our use of your information for marketing purposes, please contact the Gridlogics Marketing Team.

    • Product content – Organize and include information in our services we collect data from publicly available sources

      Use personal data which you choose to make available in our services.

    • Security – Protect the security of our IT systems, architecture and networks.

      Prevent misuses of our services.

    • Legal rights – Exercise our rights and to the extent reasonably required, to assist third parties (such as your employee or our business partners) in exercising their rights. Defend ourselves from claims and to comply with laws and regulations that apply to our group or third parties with whom we work.

      For the purposes of fraud screening and prevention.

    e. Who will access your personal data

    Your personal data will, depending on the purposes of processing, be disclosed to different individuals and organizations, including:

    • Employees and contractors of Gridlogics whose roles require access to your data. Our personnel are bound to confidentiality terms which cover their obligations to protect personal data.
    • The account administrator(s) or the organization providing you access to our services, in the case of corporate subscriptions.
    • Service providers who process personal data on our behalf (“processors”); for example, Cloud computing providers and web analytics services like Google Analytics and credit card payment processors. Such vendors are contractually bound to protect your data to the same standard as set out in this Notice and, in the case of credit card payment processors, to meet the Payment Card Industry Data Security Standard (PCI DSS).
    • Professional advisors such as legal counsel and information security professionals where reasonably required to protect our rights, users, systems and our services.
    • Government agencies, law enforcement, courts and other public authorities where we have a duty to disclose your personal data by law.
    • Subscribers & Members. If your personal data is collected from public sources for inclusion in our product databases and any personal data you choose to provide to us for display in our services (for example, in profiles and when using online forums), your personal data may be accessed by users of our services. Additionally, if you or your organization registers for one of our services/products, we may make information about you (including contact and institutional information) available to other members through online and offline services.
    • Other third parties you have asked us to share information with or where you have provided us your consent, e.g., if you upload information into a public platform or forum that is publicly accessible, certain research related disclosures to sponsors of the research project.

    f. How do we secure your data

    Gridlogics maintains appropriate administrative, technical, and physical security measures to protect your personal data from accidental loss and unauthorized access or use. However, we cannot guarantee that loss, misuse, unauthorized acquisition, or alteration of your data will never occur.

  1. COOKIES

    A “cookie” is a small file that a Web site transfers to your computer’s hard disk allowing our server to “remember” specific information about your session. While visiting certain web pages you may occasionally encounter a Web page that employs cookies to make it easier to use the dynamic features of these Web pages. The cookie and the information about your session will be destroyed automatically shortly after you close your browser-it is not permanently stored on your computer. You can set your browser to disable cookies or prompt you before a cookie is accepted. If you do not want to receive cookies, you will still be able to use the patentinsightpro.com site, but will be unable to use cookie-dependent features. In exceptional circumstances persistent cookies may be employed, but they are never used for tracking users’ queries or navigation through the site.

    We may use cookies, tracking pixels, and other tracking technologies on our websites to help customize our websites and improve your experience.

    We use these technologies to authenticate your access to various areas of our services, understand your interests, analyze web traffic, combat fraud, provide interest-based advertising, improve our services, personalize content and track the effectiveness of our emails. We may collect and store data collected through these technologies with other personal data provided to Gridlogics.

  1. INTERNET-BASED ADVERTISING

    Additionally, we may use third-party software to serve ads on the websites, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

  1. WEBSITE ANALYTICS

    We may also partner with selected third-party vendors[, such as [Google Analytics,] [Semrush,] and others], to allow tracking technologies and remarketing services on our websites through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of our websites , determine the popularity of certain content and better understand online activity. By accessing our websites, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

    You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

  1. THIRD-PARTY LINKS

    Our services may contain links to third party sites. Gridlogics is not responsible for the privacy practices of such third-party sites. We encourage you to read the privacy statement of each and every site that you use that collects personal data about you.

  1. SECURITY OF YOUR INFORMATION

    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

  1. POLICY FOR CHILDREN

    We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

  1. POLICY UPDATES

    We may update this Privacy Policy at any time in connection with our ongoing efforts to improve our products and services. We encourage you to periodically review this Policy. We reserve the right to expand our capabilities for information collection and use and change this Policy in this regard. If any change constitutes a material change to this Policy, we will post a notice on our websites in a prominent position.

  1. CONTACT US FOR PRIVACY QUESTIONS

    If you have any concerns about how we process your personal data, please contact us at admin@gridlogics.com. We hope that we can satisfy any queries you may have about the way in which we process your personal data.