FAQ

General

Q. I use XYZ database already. How does your database compare with it?

A. As a policy we do not give any comparison with any database nor comment on any other product. PatSeer is a very powerful web-based Patent Search and collaboration platform and many of our initial clients are extremely pleased with its intuitiveness and capabilities. Clients who are using industry leading databases who try out PatSeer quickly see that PatSeer doesn’t offer any compromise on features and capabilities they are already used to. We welcome users to try it out and make a comparison themselves.

Q. Can you list some of the unique capabilities of your platform?

A. PatSeer’s unique capabilities include – unmatched collaboration and sharing options, powerful analytics via great-looking multi-dimensional charts generated via unique chart layering and stacking technology, Integrated filters within search results allowing for drastic reduction in narrowing result-sets and their analysis, Patent Dashlets™ that bring a whole new dimension to how patent projects are done and delivered to stakeholders, Hierarchical categorization support and the widest possible range of custom field types apart from many other smaller features.

Q. Can I trust the data coverage you have claimed?

A. PatSeer gives a very high importance to data quality and coverage. To ensure you have access to gap-free high quality data we have tied up with partners that have many decades of experience in providing high quality data such as IFI Claims, EPO and other patent offices. Our unique data integration and indexing process involves manual verification each week to make sure that records don’t get missed out.

Q. How frequently do you update the database?

A. The database is updated multiple times each week with the new records that are published in that week. In addition to patent text data we also update the following data for existing records each week – Legal Status information, Family Information, Reclassification information, US Maintenance and Reassignments information.

Q. How frequently is the corporate tree updated?

A. Our team runs through details for all the 3000 top level organisations in the corporate tree every 5-6 months.(Because it takes that much time to re-run properly through all organisations!) Changes to any tree are made in the same week when a company is re-run by the team.

Q. What is the difference between Premier edition and Projects edition?

A. PatSeer Projects does not include the Patent Database Search and associated capabilities such as Search History, Search Alerts and Corporate Tree. However full analysis and management capabilities of PatSeer Projects such as Browsing Project Records, Filtering, Charting, Categorizing, Custom Fields, Attachments, Patent Dashlets™ et al are included. A user subscribing to Projects Edition can add records into a Projects using Number Upload to get going with further activities in the Project.

PatSeer Accessibility

Q. Is PatSeer platform accessible on Mobile phones, Smartphones and Tablets?

A. It can be accessed using the browser in a Smartphone. However, there is no mobile version of the website optimized for small display size of the phone. The portal has been tested to work on iOS and Android tablets too.

Q. What is PatSeer’s accessibility across different types of browsers ?

A. PatSeer has been tested to work correctly in computers with a minimum resolution of 1280 x 768 or higher and with browsers IE 8+, Mozilla, Safari and Chrome.

Q. What Security and privacy does PatSeer provide the user?

A. All logged in sessions on the website use an SSL encrypted secure channel with a 2048 bit encryption. There is no user data that gets saved on the client’s machine unless the user chooses to export or download data. All Searches performed and search history of a user is stored in fully private user databases and no one else can access them.

PatSeer Glossary

Q. What is the difference between Managing Searches and Managing Projects?

A. Managing searches refers to managing the search that you are conducting outside a project. When you perform a search the search string is by default saved in Current search where it remains for 30 days after which it gets deleted. You can also manually remove it however. You can save a single search or a set of searches done (say on a particular technology) under a separate Saved Search group. A name of the Saved Search can be given for easy lookup later. Searches that you save under Saved Search remain forever under your account. Managing projects refers to keeping a track of the projects that you have created or that have been shared or assigned to you.

Q. What is the difference between single record view and list of records view?

A. Single record view provides full details of a single record along with Citation tree, claims tree, family tree. Whereas list of records view (Results View) provide limited information for a list of records.

Q. What is the difference between Quick Stats and Quick List?

A. Quick stats is a graphical representation of the list of records in search or in a project. Whereas Quick list is a list of records which can be further used for later review.

Q. Why do I see a record number at the end of some Title or Abstracts?

A. When title or abstract for the original record is not available then the software picks them up from a representative record from the same family. In such case the representative record reference is added at the end of the title/abstract within square brackets.

Q. What is the difference between Dashlet and Quicklist?

A. Dashlet is project specific and Quicklist is outside project. Quicklist can be used to keep-aside/mark/remember records which a user comes across when searching. The user can later review the records and accordingly move them a project or discard a record. Dashlet allow you to create multiple dashboards that include just the fields you want to display for all or a portion of records in the Project. User can select the fields including the custom fields or apply the Dashlet on select group. This creates a separate tab next to Quick stats displaying the selected fields.

Q. What is the difference between Add Group and Add Records?

A. Add Group is adding record to a group whereas Add Records is adding record to the project using Number import. You can also add additional fields data like comments, ratings, custom fields, Categories etc for multiple records at once using the sample downloaded excel format.

Q. What is the difference between removing records from the Project and removing records from Group.

A. Removing records from a Project deletes the record from the Project and removing record from a Group will only remove the entry of the record from that Group and not the Project.

Q. What is the difference between Categories and Groups?

A. Groups and categories have different purpose. A Group is simply like a sub-folder within a project that holds a bunch of records. Category can be hierarchical and can perform more types of analysis using them.

Q. What is the difference between Categories and Custom Fields?

A. A Custom field is a meta-field that is created for each record. The data can vary from being pure text to a list-limited set of values. Categories does have similar properties as a list-limited custom field, however categories can be hierarchical and further they usually have more analytical use than custom fields.

Q. What is the difference between assign and share?

A. A project can be shared with users who can be internal or external to the company (customers, partners etc) and sharing a project with a user requires a share credit. The shared user may or may not be a PatSeer customer. A project can be assigned only to another PatSeer user under the same company account. So assigning a project is restricted to paid users within a company where one of the users can assign a project to another user so that both the users can work on the project simultaneously.

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